FAQ

Frequently Asked Questions

How long does shipping take?

Most orders are processed within 1–3 business days.

Estimated delivery times:

  • USA: 5–10 Business Days
  • Canada: 7–12 Business Days
  • UK: 6–10 Business Days
  • Australia: 7–12 Business Days

How can I track my order?

Once your order has shipped, you'll receive a tracking email with your tracking number.


What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Can I cancel my order?

Orders may be cancelled before they are shipped.

Please contact us as soon as possible.


What if my item arrives damaged?

Please contact us within 7 days of delivery.

We'll gladly replace the item or issue a refund.


Do you offer returns?

Yes.

We offer a 30-Day Return Policy for eligible items.


How do I contact customer service?

Email:

support@nonvora.com

Response time:

Within 24 business hours